Website Policy
This policy explains the rules and expectations for using this website.
1. Purpose of This Policy
This Website Policy explains how our website works and what you can expect from it. It supplements our Terms of Service, Privacy Policy and Cookie Policy.
2. Accuracy of Information
We work to keep the Site accurate and current, but descriptions of services, packages, add-ons, hours and service areas may change without notice. The Site does not list prices; a written or verbal estimate controls the price and scope of any job. If anything on the Site conflicts with your estimate or the Policies & Procedures, the estimate and the Policies & Procedures control.
3. Contact and Quote Forms
- Name, phone number and email address are required so we can reach you by phone, text or email.
- Forms are delivered to us through Web3Forms. We aim to reply within 1 business day; replies outside posted hours may come the next open day.
- Submitting a form does not book an appointment, create a contract or reserve a time slot.
- Do not send passwords, payment card numbers, bank details or government ID numbers through any form.
- Forms include a hidden anti-spam field; automated submissions are discarded.
- Forms include two optional promotion choices: an email box (checked by default, uncheck it to opt out) and a text-message box (unchecked by default). Neither is required to get a quote or service. Details are in the Privacy Policy.
If a form does not work, call or text (727) 218-7927 or email tyler@foxholeitsolutions.com.
4. Chat Assistant
The chat assistant on the Site is automated. It gives general answers about our business and common tech problems and may be incomplete or wrong. It does not give quotes, book appointments or create agreements. For anything specific, contact us directly.
5. Tech Tips and Articles
Articles are general information, not a diagnosis. Back up your data before trying any fix. We are not responsible for loss or damage from following general tips. If you are unsure, ask us first.
6. Reviews and Testimonials
Reviews shown on the Site are pulled from our Google Business Profile and belong to their authors. We do not edit them, and we do not offer payment or rewards in exchange for reviews. Opinions reflect individual experiences, which may vary.
7. Links and Third-Party Content
We are not responsible for the content or privacy practices of linked sites. Brand and product names mentioned are the property of their owners and are used only to identify the devices we repair. We are not affiliated with or endorsed by those brands.
8. Availability and Security
We aim to keep the Site available, but it may be interrupted for maintenance or reasons outside our control. We use HTTPS and standard hosting protections. If you find a security problem, please tell us at tyler@foxholeitsolutions.com and give us reasonable time to fix it before disclosing it.
9. Accessibility
We want the Site to be usable by everyone, and we aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We are a small business and have not had a formal accessibility audit, so some parts may fall short. If you have trouble using any part of it, contact us at (727) 218-7927 or tyler@foxholeitsolutions.com and we will help you another way and work to fix the problem.
10. Copyright and Takedown
All Site content is owned by or licensed to Gulf Tech Solutions LLC. If you believe content on the Site infringes your copyright, email tyler@foxholeitsolutions.com with a description of the work, where it appears on the Site, and your contact information.
11. Children
The Site is intended for adults. It is not directed to children under 13.
12. Changes
We may update this policy at any time. The date at the top shows the latest version.